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STANDARD TERMS AND CONDITIONS OF SALE

You should update this document to reflect your T&C.

  1. Team Technology sells CCTV, computers, laptops, and other IT products and provides installation services.  
  2. Payment Terms:
  • 50% advance payment is required before starting the work. ​25% payment during the progress of the work. Remaining 25% payment after completion of the work.If payment is not made within the stipulated time, Team Technology reserves the right to suspend services or delay delivery.

   3. Delivery & Installation Terms:  Delivery and installation timelines will be agreed upon mutually. Any damage during transportation will be the responsibility of the party  managing the transportation. During installation, the client must provide the following facilities and infrastructure:

  • Adequate electrical connection 
  • Necessary internet/network connection (if required)
  • Safe and prepared installation site
  • Necessary permissions or access (if office/factory premises)

    3. Return & Replacement Policy:

​Only products under warranty are eligible for replacement or warranty as per manufacturer’s or Team Technology’s declared policy.                                                                  ​The following items are non-returnable:

  • Software, licenses, or digital products
  • Any physically damaged or broken products
  • Customized/ordered products that are non-transferable to other customers

   4. Claims:

  • Claims are acceptable only within the warranty period of the product or service.
  • No claims or complaints will be accepted after purchase for items without warranty.
  • Claims must be submitted in writing with the invoice as proof.

   5. Warranty:

  • Warranty is provided as per the manufacturer’s or Team Technology’s declared policy.
  • Warranty only covers manufacturing defects or installation-related issues.
  • Any physical damage, power surge, or damage caused by misuse is not covered under warranty.
  • Warranty will be void if the product’s sticker is removed or tampered with.

  1. Data & Privacy Policy: 
  2. If a payment is still outstanding more than sixty (60) days after the due payment date, My Company reserves the right to call on the services of a debt recovery company. All legal expenses will be payable by the client.
  3. Certain countries apply withholding at source on the amount of invoices, in accordance with their internal legislation. Any withholding at source will be paid by the client to the tax authorities. Under no circumstances can My Company become involved in costs related to a country's legislation. The amount of the invoice will therefore be due to My Company in its entirety and does not include any costs relating to the legislation of the country in which the client is located.
  4. My Company undertakes to do its best to supply performant services in due time in accordance with the agreed timeframes. However, none of its obligations can be considered as being an obligation to achieve results. My Company cannot under any circumstances, be required by the client to appear as a third party in the context of any claim for damages filed against the client by an end consumer.
  5. In order for it to be admissible, My Company must be notified of any claim by means of a letter sent by recorded delivery to its registered office within 8 days of the delivery of the goods or the provision of the services.
  6. All our contractual relations will be governed exclusively by United States law.